Frequently Asked Questions

We recommend booking your move at least 2-4 weeks in advance, especially during peak moving season (May through September). However, we understand that sometimes moves happen quickly, and we'll do our best to accommodate last-minute requests based on availability.

Moving costs are based on several factors including the distance of your move, the size of your home, the amount and weight of your belongings, and any additional services like packing or storage. We provide free, transparent quotes with no hidden fees.

Yes! We offer full packing services and can provide all necessary packing materials including boxes, bubble wrap, packing paper, and tape. Our professional packers are trained to handle fragile and valuable items with care.

Absolutely. Secured Moving Company is fully licensed and insured. We carry comprehensive liability insurance and workers' compensation to protect your belongings and give you peace of mind throughout your move.

For safety reasons, we cannot transport hazardous materials including gasoline, propane, paint, chemicals, ammunition, or perishable foods. We'll provide you with a complete list of non-transportable items when you book your move.

Yes, we offer both short-term and long-term storage solutions in secure, climate-controlled facilities. This is perfect if you need to store items between moves or if your new home isn't ready yet.

While we take every precaution to protect your belongings, we understand accidents can happen. We offer various levels of valuation coverage, and we'll work with you to resolve any claims quickly and fairly.

Yes, we have experience moving pianos, pool tables, safes, artwork, and other specialty items. These items may require special equipment and handling, which we'll discuss during your quote.

Yes! While we're based in Fort Worth, we provide long-distance moving services throughout Texas and across state lines. We'll handle all the logistics to ensure your belongings arrive safely at your new home.

We serve the entire Dallas-Fort Worth metroplex including Fort Worth, Dallas, Arlington, Plano, Frisco, Irving, Denton, and all surrounding communities within approximately 50 miles of Fort Worth.